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WordPress Support

WordPress Support

Your website must grow with your company.

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After launching a new site, there’s still more to do: traffic monitoring, strategic optimization, plugin updates, etc. Disregarding these items can leave you susceptible to security issues, resulting in an expensive fix that could have easily been avoided.

That’s why we offer a security plan that ensures your website will not only be continuously monitored, but fixed in a timely manner if something goes wrong. Our flat fee covers both monitoring and repairs related to malware, WordPress conflicts, and other issues that have the potential to disrupt your site.

Here’s what we can do to ensure your website performs at its highest potential:

  • Speedy Core Updates
    Keeping your site up-to-date on security is critical to avoid hacking. We will install all WordPress updates within one business day of release.
  • Keep Plugins Updated
    Plugins are constantly updated, similar to apps on your phone. We update all plugins as needed for security and/or compatibility purposes.
  • Monitor Google Search Console
    It’s important to keep a close eye on how Google views the overall health of your site. To do this, we connect your website with Google Search Console so we are the first to know about issues with site maps, indexing, and other possible concerns.
  • Daily Backups
    Never worry about losing the content on your site to an unpredicted lapse in hosting, domain renewal, or even a hack. We perform daily backups of your site to ensure your content is safe.
  • Daily Malware Scans
    In addition to regular monitoring and reports from Google Search Console, we also run a separate malware scan on your site every single day to be certain that there are no problems with it.
  • Performance Optimization
    We monitor your site to clean out spam comments and excess post revisions while also performing basic database optimization daily to help keep your site running smoothly.
  • 24/7 Monitoring
    We automatically monitor your site every five minutes (24/7) to make sure it’s running smoothly, so that we can quickly respond to any issue.
  • Website Tweaks and Access to our Support Team
    If you need help with your site, just email us and we’ll help with any small “tweaks” very quickly. All emails are answered in less than one business day, but our typical turnaround time is around 30 minutes.
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GreenMellen Studio
123 Church Street NE
Suite 285
Marietta, GA 30060

678-322-8112

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  • GreenMellen Studio
  • 123 Church Street NE
  • Suite 285
  • Marietta, GA 30060
  • 678-322-8112
  • info@greenmellenmedia.com