WordPress Support
Your website must grow with your company
Our WordPress service plans ensure your website will not only be continuously monitored, but fixed in a timely manner if something goes wrong. Our flat fee covers both monitoring and repairs related to malware, WordPress conflicts, and other issues that have the potential to disrupt your site.
Compare WordPress Plans
Support Plans
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Maintenance
$125 monthly
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Support
$350 monthly
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Speedy Core Updates
Keeping your site up-to-date on security is critical to avoid hacking. We will install all WordPress updates within one business day of release.
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Daily Plugin Updates
Plugins are constantly updated, similar to apps on your phone. We update all plugins as needed for security and/or compatibility purposes.
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Monitor Google Search Console It’s important to keep a close eye on how Google views the overall health of your site. To do this, we connect your website with Google Search Console so we are the first to know about issues with site maps, indexing, and other possible concerns.
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Daily Offsite Backups
Never worry about losing the content on your site to an unpredicted lapse in hosting, domain renewal, or even a hack. We perform daily backups of your site in multiple locations to ensure your content is safe and recoverable should something go wrong.
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Broken Link Checker
We’ll check your site daily for links that no longer work, and we’ll inform you of the issue and work with you on the best solution for it.
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Emergency Restore
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Daily Malware Scans
In addition to regular monitoring and reports from Google Search Console, we also run a separate malware scan on your site every day to be certain that there are no problems.
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24/7 Monitoring
We automatically monitor your site every five minutes to make sure it’s running smoothly, so that we can quickly respond to any issues that may arise.
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Performance Optimizations
We monitor your site to clean out spam comments and excess post revisions while also performing basic database optimization daily to help keep your site running smoothly. In addition, we install premium caching and image optimization software to help speed the site up even more.
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Monthly System Report
We’ll provide a report each month detailing our core maintenance work including WordPress and plugin updates, performance optimizations and backups.
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Data Dashboards and Analytics
Curious to see how your website is performing? Let the GreenMellen team set up custom real-time data dashboards based on what metrics matter most to you.
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Access to our support Team
Have additional questions or concerns about your website? Our website support team is here to act as your business website concierge.
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Website Tweaks
Need help making content changes to your web pages? GreenMellen can make a variety of edits for you quickly and painlessly. Below is a list of some of the most common website tweaks we handle.
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We’re here to answer questions you have pertaining to your website, and it’s our guarantee that we’ll respond to your questions within one business day.
What is a tweak?
A “tweak” is defined as a simple edit to your site that can be resolved within 15 minutes.
If you choose not to subscribe to a Support plan, a tweak is $100/each.
Types of Tweaks
- Post a blog entry that you've already written.
- Add an image to an existing page.
- Add a video to an existing page.
- Replace/remove an image on the site.
- Replace a page of text.
- Update a phone number or email address.
- Edit details on a contact form.
- Help recover a lost password.
- Add tracking code to the site if supplied by another vendor.
Bigger items?
We will provide a estimate for any items that require more work than what is on the list above.
Wait there’s more…
Looking for more guided improvement for your marketing or website?
Learn more about our Marketing Plans.
